Effective Date: 2024-01-26

1. INTRODUCTION

This Privacy Policy ("Policy") explains how BILLORI E-RETAILING CO. PRIVATE LIMITED, a company incorporated under the laws of India with registered office at New Delhi ("we", "us", or "our"), collects, uses, discloses, and protects your personal information when you visit and use our website, www.billori.com ("Website").

2. INFORMATION WE COLLECT

We may collect the following types of personal information from you:

Information you provide: This includes information you provide when you create an account, place an order, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, delivery address, billing address, payment information, and any other information you choose to provide.

Information we collect automatically: When you visit and use our website, we may automatically collect certain information, such as your IP address, browser type and language, operating system, date and time of access, pages visited, and actions taken on the Website. We may also use cookies and similar technologies to collect information about your browsing activity and preferences.

Information from third parties: We may also receive information about you from third parties, such as social media platforms or marketing partners.

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

-To process and fulfil your orders.

-To create and manage your account.

-To provide you with customer service and support.

-To send you promotional emails and offers, with your consent.

-To personalize your experience on the Website.

-To improve the Website and our services.

-To comply with legal and regulatory requirements.

4. SHARING YOUR INFORMATION

We may share your personal information with the following third parties:

Service providers: We may share your information with service providers who help us operate the Website and provide our services, such as payment processors, shipping companies, marketing and advertising partners, and customer service providers.

Legal requirements: We may disclose your information if we are required to do so by law, such as in response to a court order or subpoena.

Business transfers: We may disclose your information if we are involved in a merger, acquisition, or other business transaction.

5. DATA SECURITY

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. YOUR CHOICES AND RIGHTS

You have the following rights in relation to your personal information:

-To access and update your information.

-To withdraw your consent to the processing of your information.

-To object to the processing of your information.

-To request deletion of your information.

-To file a complaint with the data protection authorities in India.

-To exercise any of these rights, please contact us at hello@billori.com

7. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to track your activity on the Website and to hold certain information about you. You can set your browser to refuse cookies or to alert you when a cookie is being sent. However, if you turn off cookies, you may not be able to use all the features of the Website.

8. LINKS TO OTHER WEBSITES

The Website may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites before you provide any information to them.

9. CHANGES TO THIS POLICY

We may update this Policy from time to time. We will post any changes on this page. We encourage you to review this Policy periodically for the latest information.

10. CONTACT US

If you have any questions about this Policy, please contact us at hello@billori.com

11. ADDITIONAL INFORMATION FOR INDIAN USERS

This Policy is subject to the provisions of the Information Technology Act, 2000 and the rules made thereunder, as amended from time to time. We will comply with all applicable Indian laws and regulations relating to the collection, use, and disclosure of personal information.